Question: Answer ) A process within my organization that requires improvement is Recruitment and Selection of prospective candidates. Recruitment and selection process is not upto the
Answer A process within my organization that requires improvement is Recruitment and Selection of prospective candidates. Recruitment and selection process is not upto the standards of which it should have been, this has resulted in many unsatisfied or not worthy candidates who would eventually leave or laid off resulting in loss of productivity.
Improvements are currently made in trial and errors basis where there is no specific plan of conducting the process. The loopholes are not identified and just the organization is appointing new managers to the process who are just taking it as per their wish. Sometimes they find someone suitable, Sometimes they dont, they dont focus their full time in this. DMAIC method which is Define, Measue, Analyze, Improve, Control is a well standardized and established system to improve process.
Define means to actually define the problem by situations arising out of it It can be defined through unsuitable candidates, low productivity etc. It is to basically the knowing that there is a problem.
Measure means to measure the size and importance of problem. It can be measured through tools such as Pareto analysis where the frequency of this situation can be analyzed that in n number of candidates chosen, how much are the unsuitable ones.
Analyze The third stage is to analyze what are the main causes of these problems. This is done why the problem is arising, is it due to insufficient job description or failure to identify potential candidates etc.
Improve This is the stage where the causes will be eliminated by improving the process. It is the introduction of new procedures such as new rounds of interview adding or having a probation period etc.
Control Control is the last stage where all the new procedures should be controlled and should be in permissible limits so that they run as per planned.
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