Answer aboveIn the video, Andy expresses an overarching priority on customer service: $"$We are here

for the customers. We're here for the customer experience. Everything else is secondary

to that."

Many customers have expressed a preference for local produce in season. Andy and Scott

form partnerships with local farmers to ensure the dependable delivery of fresh produce to

Barcelona restaurants throughout the growing season.

In the video, Andy says he wants his managers to "self$-$start" and tells new employees,

"When people walk in the door, I don't want them looking for me$.$ I want them looking for

you."