Please answer all 5 questions.

Scott says, "We've gotten better because we've brought in more brain power, more creativity, and we've allowed people to use it," indicating a desire for innovation. This focus is most often found in organizations in the life cycle stage. In a meeting with the management team, Andy expresses concern that a manager is not controlling costs effectively. Despite this concern, why might Andy continue to delegate purchasing decisions to this manager? O Delegation may allow Andy and Scott to leverage their time better. Andy and Scott cannot be held responsible for any decisions the manager makes. Strategic decision making is more efficient when it is decentralized. Activities are more standardized when they are delegated. Andy and Scott communicate a desire for their employees to have a strong customer service ethic. For each example in the following table, identify which organizational design mechanism is being used to create a more customer-centric organization. Organizational Design Mechanism Example Andy and Scott decide to hold a quarterly meeting of key employees from different Barcelona Group restaurants, so these employees can share their best practices. In the video, Andy expresses an overarching priority on customer service: "We are here for the customers. We're here for the customer experience. Everything else is secondary to that." Coordination Connection Clout Andy and Scott establish a new policy that any Barcelona employee can give a customer a $10 coupon toward a future visit if the diner has expressed dissatisfaction about some aspect of their dining experience. Cooperation