Question: the answer choices are all the same for all 3 questions. Andy and Scott communicate a desire for their employees to have a strong customer

the answer choices are all the same for all 3the answer choices are all the same for all 3

the answer choices are all the same for all 3 questions.

Andy and Scott communicate a desire for their employees to have a strong customer service ethic. For each example in the following table, identify which organizational design mechanism is being used to create a more customer-centric organization. Organizational Design Mechanism Example Andy and Scott decide to hold a quarterly meeting of key employees from different Barcelona Group restaurants, so these employees can share their best practices. In the video, Andy expresses an overarching priority on customer service: "We are here for the customers. We're here for the customer experience. Everything else is secondary to that." In the video, Andy says he wants his managers to "self-start" and tells new employees, "When people walk in the door, I don't want them looking for me. I want them looking for you." Design Coordination Clout Cooperation Connection

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