Question: ANSWER ALL THE QUESTION GIVEN Ned is a department manager. He is what some people call from the old school of management. He is bad-tempered,

ANSWER ALL THE QUESTION GIVEN

Ned is a department manager. He is what some people call from the old school of management. He is bad-tempered, bossy, and often shows an it is my way or the highway attitude. Ned is about seven years from retirement.

Ned has a high turnover rate in his department. There have been several complaints on company surveys about him from outside and his department. People have commented that Ned is rude during meetings and does not let others contribute. He talks about his staff "critically" or "negatively" to other managers.

Nevertheless, Ned also is a brilliantly talented person who adds a huge amount of needed knowledge and experience to GALAX enterprise. He is highly dedicated to GALAX enterprise and lets people know this by his arrival each day at 6:30 a.m. and his departure at 6:00 p.m. He has been with GALAX enterprise for 22 years, and he reports directly to the CEO. Ned has gone to the Human Resource (HR) department and complained that his supervisors hire people who do not fit to GALAX enterprise. They do not listen and have a poor work ethic. Ned feels that the HR department should do a better job of screening people.

1) Based on the above case, identify TWO (2) job descriptions and TWO (2) job specifications of department managers in ABC berhad. (12 marks)

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