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A customer experiencing an emotional reaction typically can name the event that caused their unhappiness. True False Question 20 2 pts One of the reasons marketers develop a brand's personality is to facilitate relationships between the brand and consumer. True False Question 21 2 pts Freudian theory is one approach to understanding a consumer's personality. True False A customer experiencing an emotional reaction typically can name the event that caused their unhappiness. True False Question 20 2 pts One of the reasons marketers develop a brand's personality is to facilitate relationships between the brand and consumer. True False Question 21 2 pts Freudian theory is one approach to understanding a consumer's personality. True False