Answer both!

$1.$ First, define conflict and distinguish between dysfunctional conflict $($bad$)$ and functional conflict $($good$).$

$2.$ Second, imagine that you manage a high$-$volume bar$/$restaurant with many different types of employees: servers, hosts and hostesses, bartenders, bussers, cooks, porters, and so on$.$ In this scenario, respond to both of the following prompts.

Explain two types of dysfunctional conflict that you might encounter in the

restaurant, as well as two types of functional conflict.

$*$ How would you resolve the dysfunctional conflict and use the functional conflict to the advantage of the employees and the restaurant?