Question: Answer both correct with full steps to get thumbs up!! its a six sigma question. dont solve if not sure. Which of the following is

Answer both correct with full steps to get thumbs up!!

its a six sigma question. dont solve if not sure.

Which of the following is desirable for House of Quality one? (A) To identify all customer requirements (B) To contain benchmarking data and customer satisfaction data from the strongest competitor's product (C) To have an accurate assessment of the importance ratings for the customer requirements (D) All of the above If customers are happy if a feature is provided and unhappy if it is not provided, this feature would be classified as a: (A) Delighter feature (B) One-dimensional feature (C) Must-be feature (D) None of the above

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