Answer Case Study Quetions

Consulting and System Integration Services Today, even a large firm does not have the staff, the skills, the budget, or the nossary experience to deploy and maintain its entire IT infrastructure Implementing a new infrastructure requires (as noted in Chapter 13 and 14) significant changes in business processes and procedures, training and educa tion, and software integration. Leading consulting firm providing this exper the include Accenture, TIM Services, Infosy, and Wipro Software integration means ensuring the new infrastructure works with the firm's older, so-called legacy systems and ensuring the new elements of the in trastructure work with one another. Legacy systems are generally older than action processing systems created for mainframe computers that continue to be used to avoid the high cost of replacing or redesigning them. Replacing these systems is con prohibitive and generally not necessary if these older systeme can be integrated into a contemporary infrastructure 5-3 What are the current trends in computer hardware platforms? The exploding power of computer hardware and networking technology hu dramatically changed how business on their computing power, more of this power on networks and mobile handheld devices and obtaining more of the computing capabilities in the form of service. We look at hardwant trends the mobile digital platform, consumeration of IT and HOD). quantum computiny vision du computador computing computine and high performance/powerin The Mobile Digital Platform Chapter 1 pointed out that new mobile dal computing platforms have emerged saltmatives to PCs and large computer. The iPhone and Android smartphones have taken on many functions of 16, including training dat surfing the web transmitting email and instant messages, displaying digital content, and exchanging data with internal comportem. The new mobile platform also includes small weight books optimized for Wireless com munication and Internet acces, tablet computers such as the iPad and digital e-book readers such as Amazon's Kindle with some web access capabilities Smartphones and tablets are becoming the primary means of accessing the Internet and are increasingly used for business computing as well as for con sumer applications. For example, senior curves at General Motors are using smartphone applications that drill down into vehicle sales information, finan cial performance, manufacturing metrics and project management Wearable computing devices are a ment addition to the mobile digital platform These include smartwatches smart classes, smart I bads, and activity track ens Wearable computing technology has many businesses, and it is changing the way is work, as described in the Interactive Session on Technology Consumerization of IT and BYOD The popularity, case of us, and rich array of useful applications for smartphones and tablet computer have mad a ground well of interest in allowing em INTERACTIVE SESSION TECHNOLOGY Is Business Ready for Wearable Computers? Wearable computing is starting to take of its warehouse operations Location graphics are Smartwatches artimart bad, and displayed on smart plasses puding states through activity trackers promise to change how we about the warehouse to both speed the process of find each day and the way we do our jobs. According to ing items and reduce errors. The company ways the Gartner Inc, tales of wearables will increase from technology delivered a 5 percent increase in 275 million units in 2016 to 477 million units by flatency Vision picking wives workers locational 2030. Although martwatches such as the Apple formation about the items they need to retrieve and Watch and trackers have been ful allows them to automatically scan retrieved items come products, business for wearables ap Future enhancements will enable the system to plot par to be advancing more pulty. A report from optimal routes through the watchou, provide pio Tarch firm Tractica projects that worldwide sale tures of tomato be retrid (key ad incasean for enterprise wearables will increase exponentially Item has been misplaced on the warehouse shelves) 6 million units by 2021 and instruct workers on acting carts and pullets Doctors and wing marteyewear more efficiently for hands-free to point medical records Google has developed a piedicion Or workers sport martheme to connect mat for bosiness with develop with land based expert who can view their work partes creating applications for specific indus remately and communicate interactions Warehouse tres such as manufacturing and healthcare are able to capture real time performance is long as a tool for dating martwatch to better mange distribu ing worly removing directions that prevent then and fulfillment operations Wearable computing employees from remaining end and found on devices improve productivity by delivering inform More than one cluding lunity tion to work without requiring them to interrupe Health, The Ring Company, and we have ther, which in turn empown employees to treening to complete their work arep make more informed decisions more quickly Ily and echty Wearable devices are helping business learn Duke Energy has been piloting the soft mont hout employees and the everyday workplace, and so multiples for them. According than ever before. New insights and information canto Aleksandar Vukojevic, tech development uncovered as Todos correlated to manager for Duke'm Technologies human behavior Information on tundur Omer, mart glass can enable employees working tion and the prosimy of one device or employee in the field to accruining clonal videos to another, when combined with demographic data, to help with equipments or pode The can shed light on previously unidentified workflow lanes also allow femtiote management, enabling inefficiencia Technologically sophisticated firms managers to capture what a line or transformer will understand things they never could before about workers, annote image and video within workers and customer what they do every day, how ructions, and send them back out to workers in healthy they are, where they , and even how well the field. Duke also tried out the smartesi thay feel. This cheviously has implications for protect warehouses for stock inventory. As a worker looks at ing individual privacy, raising potential employee un om code, it's automatically recorded against and customer fans that businesses are collecting existing database Sensitive data about them. Business will need to There are some challenge Locking down deca tad carefully that's essed with smart glass is stil, Global logistics company DHL worked with with any other mobile device used in the enterprise Ricoh, the imaging and electronic company, and Today's smart as have been designed with Ubimax a wearable computing services and so security in mind. The senses in the smartes tion company, to implement vision picking in are also not as accurate as other products. A field worker using smart classes to locate a breaker or to a smartwatch or eyeglass display Rather, it's other device might be by 10 or 15 feet using about finding ways to Wearables tot and Google's GPS instead of a military grade solu nhance botiness process Soccessful adoption of tion more common to the energy industry, which Wearable computing depends not only on contefio- can locate equipment to within one centimeter theness but on the development of new and be Additionally, smart classes don't necessarily allow apps and integration with existing IT infrastructure safety classes to be worn over them. Integrating data and the inition's tools for managing and securing from start use with Dulie's internal databases mobile devices (e the chapter-ending comedy could prove difficult Smart glasses are like amartphone. Without The work Way integration with internal content and the right ap | - MANI plication, they would not be useful. The value of Josh We The New Try to Mara wearable computing devices from transferring Google Mally for the the same information from a laptop or smartphone Quantum Computing Quantum computing uses the principles of quantum physics to represent data and perform operations on these data. While conventional computers han dle bits of data as either or 1 but not both, quantum computing can process units of data as 0, 1, or both simultaneously. A quantum computer would gain enormous processing power through this ability to be in multiple states at once allowing it to solve some scientific and business problems millions of times faster than can be done today. TM has made quantum computing available to the general public through IBM Cloud Google Alphabet, Microsoft, Intel, and NASA and are also working on quantum computing platforms. Quantum computing is still an emerging technology, but its mal-world applications are CASE STUDY QUESTIONS 1. Wearables have the potential to change the way or 4. What kinds of businesses are most likely to benefit anlations and workers conduct business from werble comptes Select a business and the implications of this statement describe how a wearable computing device could 2. What mapement, anization, and technology help the business improve operations or decision I would have to be addressed if a company makine was thinking of equipping its workers with a wearable computing device? Virtualization Virtualization is the process of presenting a set of computing resources (such as computing power or data storage) so that they can all be edin ways that are not restricted by physical contiguration or geographic location Virtuation enables a single physical resource (such as a server or a storage device) to appear to the user as multiple logical resources. For example, a server or mainframe can be configured to run many instances of an operating system for different operating system) so that it act like many different machines Each virtual server looks like a real physical server to software programs, and multiple virtual servers can run in parallel on a single machine VMware is the Icoding virtualization software vender for Windows and Linux servers Server virtualization is a common method of reducing technology costs by providing the ability to host multiple systems on a single physical mo chine. Most ever run at just 15 to 20 percent of capacity, and Virtualization can boost ve tation to to 70 percent or higher Higher utilitation mes translate into fewer computers required to process the same amount of work, reduced data center space to house machines, and lower energy sage Virtualization also facilitates centralization and consolidation of hardware administration Virtualization also enables multiple physical resources such as storage de Vict or servers to appear as a single logical resource, as in software defined storage (SDS), which are the software for managing data Morage from Morge hardware. Using software, firme can pool and arrange multiple storage infrastructure resources and efficiently allocate them to meet specific appli- cation need SDS enables me to replace expensive Morge hardware with lower.com commodity hardware and load one hardware. There is under or over-attination of storage resources (Lachin, 2016) popularly called your under (MOD). WYOD son aspect of the Oration of IT, in which new information technology that flestemer in the consume market spreads into business organisations Consumentation of IT includes not only mobile personal devices but also businesses of soft wa services that originated in the consumer marketplace as well, such Google and Yahoo search, Gmail, Google Maps Drophor, and even Facebook and Twitter Consumentation of IT is forcing businesses to rethink the way they obtain and manage information technology equipment and service Historically at least in large firm, the IT department was responsible for selecting and managing the information technology and application used by the firm and Is employees. It furnished employees with desktop or laptope that were able to access corporate systems securely. The IT department maintained control over the firm's hardware and software to ensure that the business was being protected and that information system served the purposes of the firm and its management. Today, employees and business departments are playing a much larger role in technology lection, in many cases de manding that employees be able to use their own personal computer amatpbones and tablets to access the corporate network. It is more di ficult for the firm to manage and control the consumer technologies and make sure they serve the needs of the business. The chapter ending are wady explores some of these management challenges Created by WYOD and IT Consumerization Cloud Computing It is now possible for companies and individuals to perform all of their com puting working a virtualiud IT infrastructure in a remote location, as the case with soud computing Cloud computing is a model of computing in which computer proof war, and the rices are provided as a shared pool of virtualedro over a network, primarily the Internet These cloudst of computing resources can be acced on an anded basis from any connected device and location Figure 5.9 ilustrates the cloud com putine con