answer

Human Resource Management A Case Study on Christian Simmons Christian Simmons, a middle-aged man with several university degrees, had been employed by the government in public health position prior to coming to General Hospital. At General Hospital he served as a Mental Health Educator under Dr Janice Lee, Chief of the Mental Health Services Division. Christian's job involved giving lectures to school, business firms and clubs upon request and conducting training classes on mental health education for new teachers, social workers and nurses. He was proud of his performance record, which contains mainly superior ratings and nothing below excellent. He likes his boss, too, not only because she had given him an opportunity to use his talent, but because she was always kind and considerate. Performance evaluations at General were made every 12 months, and the customary procedure was for reports to be prepared and place in each employee's mail box. Employees could discuss them with their supervisors if they wish to do so, but they were expected to sign them One day Christian found his appraisal in the mail box and became very upset over it. Instead of superior and excellent rating on the scale, he found excellent and good rating There was no explanation given for the drop in rating only the statement that "Mr. Simmons continues to do good work as in the past". Christian asked to see Dr. Lee immediately The interview between Christian and Dr. Lee took place that afternoon Christian was quite blunt and wanted to know what was wrong with his work. Dr. Lee explained that his work was fine and she could not understand why he was upset. Christian pointed out the difference in his last rating compared with the other Dr. Lee had given him in two years he had been there, he asked Dr. Lee to explain the difference. Dr. Lee said that she thought it was a good appraisal and explained that she had changed her method of appraisal. She refused to explain further, but assured to Christian that his work was good and encouraged him to maintain this high standard Christian didn't want to sign the appraisal but later conceded, inserting "sign under protest" under his name. He then made plan for appealing against the rating to the Medical Superintendent, and if necessary, the Hospital Board Questions: 1. What are the issues here? 2. How would you advise Dr. Lee