answer the assignment questions

The MasterChip Electronics Company several large onden were several days, and wone several weeks, betind the premised detivery dias. Cintomers were eot happ and were piving bos of angry meswapes to the sales force. At the sime time, some of the work aress in the early pontiont of the prodiction process spporently did not tave enueph work. Sally viewed this as in equally importam iswe, sinee she could think of only twe provible solutions-eitier let the people stand around and do nothing of ture them work ahead en some of the components even thoegh no onder evinted for thone componets. Working ahoud wat riaky because their prodiste ceevpetod in a maket where costemen conld demand a lot of opbions for a tasic prodiect, and some of thone eptiom hat highty variable demand (ceec eption. for example, could zo endered a lage number of a produst with that opeicni. That was not likely to ctunge vince most of their cusketies were lage retail thain stares. Leting people stand arwind was also bod, wince she was evaluated in labor efficiency and utilizatios and a warker not woeking would make those numbor hock very tad. She woeld like to be able io send weme of the werken tome for a diy or part of a sitility of uxing weme of those workers wo help out in anwether arra (final aswembly, in this curest siteaticel, tut the uniot agrement also had specific wouk elawifications for cash worker, and those could not be vidated. Evin if that were posible, she knew it could te a probilem since nast of the prodection workers in the arta with liuble work Anew almost nothisf abuat bew the final menernly arta werked, and that coeld generate lots of quality probletes. Sally make a nose to hervelf to develep some spxcific numbers for her wekly moetit and calling back wome woekers for anceler anez. She ksew that wis allowed, en a week by - These worken offes were we sole source of inonese for their families, and even a weck of Iny off wouls likely imply handhaps on their familiek. - The leeger a woiker waw not working, their shillik were not allowed bo remain at a high level ed effectiveness. When they returned, they typecalfy uould not be able to work as efficiently as before, and alwo repersested the poiential for a larger number of qoality probleme. - Even if they temaiod effective to, for ealnple, they had enly been gone for a week k it was Highly likely they weuld te resentul of the layedf, and ahy should they feet loyalty to the scenpany when the compeny had eot teet loyal oo them? The feelings of resentment might make them lest efficient en perpone. - Many of their best uorien had akills that were in demand by several cether companies. Why thouls a highlly shillod worker with those skith is demand put op with those occaskedal layeffs when they had ether chooces? Just in the last few wovnths, she had lowi moed than 10 of her fest as she was staring io work on the mumber for her mosting with the twaman resourees manager. Andy Morgan (the sales mangget eame into ber office. The coentrytion ucut like this: Aken: "Sally, I've got woee poed news and wme bad news for you. Firs, the pood newa: 1 jus got of the phose with the buyer foe Ajus Department Stores. They want a very large ceder of over 1000 of the NT7 prodact. They have some seet of promotice in the works and that product is to be feahured. k11.y. "Whea did you proense them that we would have the onder dsue? stuy! "I gave them ost mandant leat time for the peisluct, six uecke", sa14y: "That's going to te a problem for ne. The A77 uses a pouct vapply that is snmeuhat eqpetsive, so we have only aheept 200 in slock. It jecerally skes us their enn eperation wo much to do set expedite. It might cent us enoegh extra to alintol climinate aty profits en the ceder foe iss." live businets and we have so he feigonsive oo cer custoesers? If we can't make this onder in sis weeks, we ate mewag, with a planacd promotice from a majof Assignment What are the key issues in this case? Be sure to classify them as much as possible as symptoms versus core causes. Be sure to keep in mind the constraints as defined by the type of customer and the internal conditions. Once you have analyzed and classified the issues, develop a comprehensive solution for MasterChip that can deal more effectively with their situation