Question: Application-Based Questions: 1. Define high-performance work systems and identify the elements, outcomes, and conditions associated with such a system. 2. Describe how organizations assess employee

Application-Based Questions:

1. Define high-performance work systems and identify the elements, outcomes, and conditions associated with such a system. 2. Describe how organizations assess employee satisfaction and engagement. 3. Explain how human resource management can contribute to high performance. 4. Discuss the role of HRM technology in high-performance work systems.

5. Summarize ways to measure the effectiveness of human resource management.

Critical- Thinking Questions:

1. As it has become clear that HRM can help create and maintain high-performance work systems, it appears that organizations will two kinds of human resources professionals: one focuses on identifying how HRM can contribute to high performance; the other develops expertise in particular HRM functions, such as how to administer a benefits program that complies with legal requirements. Which is more interesting to you? Why? 2. Why should human resource departments measure their effectiveness? What are some ways they can go about measuring effectiveness?

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