As a group, identify a specific process that is core to the business $($i$.$e$.,$ a transaction; an analytical activity; a supply chain process; customer management process; IT help request; etc.$).$ It is best if you have been directly involved with the process.

As a group, answer the following $10$ questions, using the identified lectures as a guide:

a$.$ What does the business do$?$ Why? How core is digital technology to the business? Central to strategy? To operations? Both? Neither? Justify. $($See Weekly Schedule Topic $1-2)$

b$.$ How does the business relate to the tech sector $($i$.$e$.,$ Is it part of the tech sector? If so$,$ which part? Or$,$ does it just use services from the tech sector?$)($See Weekly Schedule Topic $4)$

c$.$ What process are you focusing on$?$ How would you categorise the process? What part of the business does it relate to$?($See Weekly Schedule Topic $3)$

d$.$ Model the process: Who are the main actors$/$roles involved? What are the tasks$/$decisions involved? How do they flow? $($See Weekly Schedule Topic $3)$

e$.$ What data is the process reliant on $($i$.$e$.,$ core entities and attributes$)($See Weekly Schedule Topic $7).$

f$.$ What technology $($networks$/$hardware$/$software$/$cloud$)$ are required to enable the process? Create a simple architecture diagram $($See Weekly Schedule Topics $5,6)$

g$.$ Are external service technology providers used in the process $($e$.$g$.,$ ERP, web services, outsourcing, offshoring$)?$ Who are they? If not, should they be$?$ Explain $($See Weekly Schedule Topics $4,5,12)$

h$.$ Based on your experience with the process, identify an improvement opportunity. Adjust your process model, annotating it$,$ and explaining any new data and technology requirements $($See Weekly Schedule Topics $3,5,6).$

INF$10003$ Assignment $1$

i$.$ What systems development method would you suggest in order to implement the change? Why? $($See Weekly Schedule Topic $8)?$

j$.$ What value and benefits would the updated process deliver? $($See Weekly Schedule Topic $9)$ What about concerns? Does your new approach open up any potential cybercrime, privacy, and security concerns? $($See Weekly Schedule Topic $11)$