Question: As an Android user, I prefer Android mostly because I don't want to have to learn a new operating system as that would cost me
As an Android user, I prefer Android mostly because I don't want to have to learn a new operating system as that would cost me a lot of time and effort. Based on this, which of Porter's barriers to entry best describes the protection the company has from customers leaving Android for a new operating system?
Threat of Substitutes
Customer Switching Costs
Unequal Access to Distribution Channels
Capital Requirements
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