As an online banking manager, how would you define value, customer satisfaction and retention? Furthermore, how would

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As an online banking manager, how would you define value, customer satisfaction and retention? Furthermore, how would you incorporate these concepts in designing an effective online banking system?

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Consumer Behavior

ISBN: 978-0135053010

10th edition

Authors: Leon G. Schiffman, Leslie Lazar Kanuk

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Posted Date: Nov 24, 2023 09:32 AM

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As an online banking manager, how would you define value, customer satisfaction and retention? Furthermore, how would

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Value in online banking refers to the benefits customers receive in relation to the cost and effort ... View the full answer

Consumer Behavior

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