Question: As is process flow diagram and to be process flow diagram for the loan origination process? Basic flow with stakeholders role at each step S.
As is process flow diagram and to be process flow diagram for the loan origination process?
Basic flow with stakeholders role at each step
S. No Stakeholder Work items Description
1 Branch Officer Customer onboarding Customer visits branch and ask for loan and fills application for required product, amount, tenure 2 Branch manager Proposal maker Credit Checks and application check 3 Credit recommender Underwriting See customer financial details and ability to pay loan based on credit score, salary and asset/liabilities. 4 Credit approver Approval, Pricing Approves loan, amount, interest rate 5 Loan processing officer Sanction Sanction loan and sanction letter, ask customer to sign document 6 Loan processing officer Documentation ask customer to sign document digitally and upload all required documents as per the required loan 7 Disbursement Officer Disbursement Final Loan disbursed to customers account or in form of cheque Optional Field Investigation, Valuation, Legal etc. As per type of loan or requirement of bank
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