Question: As we discussed in class, if you are a front desk manager at the Ritz - Carlton, you need to be able to step in

As we discussed in class, if you are a front desk manager at the Ritz-Carlton, you need to be able to step in when your front-line employees have problems with the front desk system or with customers. Which of the four main management skills does this represent?
Technical
Conceptual
Political
Controlling
As we discussed in class, if you are a front desk

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