Assignment 1 Q1 Please break one big business process (BP) into 10-15 smaller information system-related business processes. For each smaller business process, please identify and describe the 4 components of that business process. 4 components: activity/resources/facility/information Ch2 has explanations and examples of each component It is good to make each component explicit. For example: In point form BP1 activity: ***; BP1 resource: *** Using words to describe a small BP, indicating each component BP1, a customer (recourse) opens a user account (activity) by typing personal information (information) at *** website (facility), this account information is transferred (activity) to ***companys server computer (facility) and stored in a customer database (facility) 2

Assignment 1 Q1 (cont.) You can either draw a graph or use text to describe the small BPs. Any format will do as long as the contents of your analysis are correct. Only IS-related BP will be counted as one of these 10-15 BPs. Be complete: include some back-end activities such as BP involving software on website servers or on a credit card companys server. It is ok to make some logical assumptions about what IS is being used at a BP. 3

Assignment 1 Q2 Q2. At each of these small business processes, if an information system is used, please identify its components: IT (hardware, software, networks, and database), people, and business process. business process BP number in Q1. people component (Ch2) Who? In which function and which level of decision in the organization IT components: contents in Ch 4-6 Focuse of Q2 is the IT components. 4

Assignment 1 Q2 (cont.) It is crucial to be specific with IT components hardware what kinds of processor, RAM, hard drive capacity etc.? software what kinds of system software and application software? networks identify what kinds of network type, NIC/WNIC card, wifi standard or the cloud vendors name and type if applicable database what kinds of database, DBMS, DB application, location and provider of the database hardware and software etc.? 5

Assignment Q3 Answer yes/no first Correctly suggest how to use new IS or new functions of an IS to improve some BP Good justifications for your suggestions 6