Assignment instructions :

Consider the following process for the order fulfillment process

This process starts whenever a purchase order has been received from a customer. The first activity that is carried out is confirming the order, if the product is in stock, otherwise the process completes by rejecting the order. Further, if the order is confirmed, the shipment address is received and the requested product is shipped while the invoice is emitted and the payment is received. Afterwards, the order is archived and the process completes.

The order fulfillment process is modeled as the indicating the following diagram

Answer the following questions:

1. Apply the value-add analysis of this process
2. Apply the waste analysis of this process
3. Summarize the different issues of this process in one issues register (at least two issues should be mentioned)
4. Draw the corresponding why why diagram
5. Draw the cause-effect diagram

product Reject order not in stock Order rejected Check stock availability GAR Purchase order received shipment address Ship product product stock Retrieve product from warehouse Confirm order Archive order Order Mullilled Emi invoice Receive payment