Question: At Personal Touch, Inc., there is a total focus on providing care and satisfaction to each customer. In the major clients division, each manager is

At Personal Touch, Inc., there is a total focus on providing care and satisfaction to each customer. In the major clients division, each manager is assigned two employees to supervise, whereas in the product assembly division, each manager supervises about

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employees. The major client's division managers can be described as having ; pan of control, while the product assembly division managers have a span of control. Generally speaking, higher levels of organizational performance are associated with spans of control.

narrow; wide; wider

wide; narrow; moderate

narrow; wide; narrow

wide; narrow; wider

narrow; wide; moderate

At Personal Touch, Inc., there is a total focus on providing

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