Question: AutoSave H Fall 2020 Extra Credit Assignment 1 - Protected View - Saved to this PC- Search Kyle Zappulla KZ Share Comments X File Home

AutoSave H Fall 2020 Extra Credit Assignment 1 -

AutoSave H Fall 2020 Extra Credit Assignment 1 - Protected View - Saved to this PC- Search Kyle Zappulla KZ Share Comments X File Home Insert Design Layout References Mailings Review View Help O PROTECTED VIEW Be carefulfiles from the Internet can contain viruses. Unless you need to edit, it's safer to stay in Protected View. Enable Editing Norma works for Pottery Barn as a furniture and design specialist. Norma is a top salesperson. Jocelyn is a frequent customer and has purchased her entire housewares from Pottery Barn. Jocelyn grew up watching Friends and is obsessed with Pottery Barn. Jocelyn purchased from Norma a leather tufted grand sofa, which would have to be custom made and delivered to Jocelyn directly. Jocelyn signed a form contractu t used by Pottery Barn for both the purchase and delivery. The contract stipulated that if the fabric choice was out of stock at time of manufacturing then Pottery Barn would choose a suitable alternative. Having read this provision, Jocelyn objects and tells Norma that she only wants the leather that Norma had recommended relying on Norma's design expertise. Norma replied that her in twenty years at Pottery Barn that has never happened. Norma further remarked that she could always get a states refunds are like it. Jocelyn replies are you sure because there is another e only available due to manufacturer's defects there is another provision that fects or damage incurred during the delivery process. Norma that Pottery Barn is not doing so well so the company cannot afford to have unhappy customers. Jocelyn trusting Norma signed the form contract and paid $4,200 for the purchase and delivery of the grand sofa. Several months later as expected, a sofa arrives. Jocelyn was not at home at time of delivery; thereby her housekeeper instructed the delivery personnel to set it up in the entertainment room. When Jocelyn arrived home a couple of hours later, she was horrified that it was the wrong sofa. In fact, it wasn't leather at all. It was velvet, which Jocelyn abhors. Further, it was neither custom made nor a grand sofa. Jocelyn immediately calls Pottery Barn and asks to speak with Norma. Two days earlier, Norma resigned. The Manager speaks with Jocelyn. Jocelyn insists that she received the wrong sofa and at the very least demands a refund. The Manager regretfully informs Jocelyn that she is not entitled to a refund because of the terms of the contract she signed and the fact that she accepted delivery, even if it wasn't what she ordered. Jocelyn sues Pottery Barn for breach of contract. Select the most appropriate answer: A. Jocelyn should argue that Pottery Barn breached its implied warranty from prior dealings or trade custom B. Jocelyn should argue that the terms of the contract are unconscionable and therefore she should be excused from performance. C. Jocelyn should argue that under the Uniform Commercial Code, she is entitled to inspect and to reject delivered nonconforming goods within a reasonable period of time and that her housekeeper's instructions did not constitute an acceptance. D. Jocelyn should argue that the contract terms were too vague and therefore rendering the contract voidable. E Argument: Page 5 of 12 3869 words C Focus 80% Type here to search 5:49 PM 10/14/2020 9c 22

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!