b

3. Which statement below is true about the Cargo Accounts Settlement System (CASS). A. CASS facilitates only invoicing of air freight shipments between airlines and freight forwarders. B. Different features has been used to ease the invoicing and payment of passenger tickets. C. CASS is available only to IATA and non-IATA airlines. D. CASSLink is an internet-based system where it allows freight forwarders to view all shipment billing data, and download them in a format of XML, TXT and XLS. 4. Tracking and tracing can provide reassurance to customers that their consignments are progressing as planned and, when this is not the case, it allows them to make alternative arrangements and implement contingency plans. A. The cost/price B. A flexible service/recovery strategy CA black hole D. Tracking and tracing 5. Anubis order management system provide the following services: A. tracking and tracing B. electronic invoicing C. inland terminal and warehouse management D. All the above are correct 6. There are several ICT applications in use that enable rail to become more competitive. sustainable and customer focused. These wide ranging ICT applications are related to: A. heavy haulage benefits B. environmental and safety benefits performance and service quality benefits All above are correct