Question: b . Interpret the following factor matrix: ( 8 ) VARIMAX - ROTATED LOADINGS Variable Factor 1 2 3 4 Community X 9 Complaint Resolution

b. Interpret the following factor matrix: (8)
VARIMAX-ROTATED LOADINGS
Variable
Factor
1234 Community
X9 Complaint Resolution 0,9430,918
X18 Delivery Speed 0,9350,884
X16 Order & Billing 0,8760,807
X12 Salesforce Imagine 0,9020,886
X7 E-Commerce 0,890,841
X10 Advertising 0,7110,584
X8 Technical Support 0,9580,932
X14 Warranty & Claims 0,9510,916
X6 Product Quality 0,8890,804
X13 Competitive Pricing -0,720,699
T

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