Question: Based on material from chapter 1 4 in the Bateman textbook, describe the conflict management strategies introduced in Exhibit 1 4 . 4 . Explain

Based on material from chapter

14

in the Bateman textbook, describe the conflict management strategies introduced in Exhibit

14.4 .

Explain how assertiveness and cooperation contribute to the strategies.

Based on the textbook conflict management strategies, describe the strategies you most often use in your professional conflict management interactions. Explain which of the strategies you prefer and why.

What might you change to become more effective with conflict resolution?

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