based on T&D process, what is the main case?

INCIDENT 1 Training at Keller-Globe Lou McGowen was worried as she approached the training director's "Who's going to do the teaching?" Lou asked. "I haven't even office. She supervises six punch press operators at Keller-Globe, a maker seen the new system." of sheet metal parts for the industrial refrigeration industry. She had "Well, Lou," said Bill, "the manufacturer has arranged for you to just learned that her punch presses would soon be replaced with a visit a plant with a similar system. They'll also ship one of the punch continuous-feed system that would double the speed of operations. presses in early so you and your workers can learn to operate it." tors really know their jobs now. But this continuous-feed system is a whole new ball game. I'm concerned, too, about how the workers will feel about it. The new presses are going to run faster. They mack to the production department. She was confident that that their job is going to be harder." Bill replied, "After talking with the plant engineer and the produc- tion manager, I made a tentative training schedule that might make Questions you feel a little better. I think we first have to let the workers know 821. Evaluate Keller-Globe's approach to training. why this change is necessary. You know that both of our competitors 822. How might the use of social media assist Lou in training her changed to this new system last year. After that, we will teach your people to operate the new presses." Training and Development (T\&D) Process (1/11) Source: (Mondy and Martocchio, 2016, p,214)