Based on the case: Lee, Chung, Tan (2019) JD.COM: HR Management Challenges Arising from Rapid Growth and Transformation, Ivey.

1. Review Long’s approach to the talent shortage: what improvements were made, and what could be done better?

2. What did Long do well in reforming the performance appraisal and remuneration system and in reorganizing her HR team?

3. What was Qiangdong Liu’s vision regarding talent? What talent challenges will face the Group in the next five years?

4. What options does Long have to improve talent management to support the organization’s growth?

Answer rating: 100% (QA)

Review Longs approach to the talent shortage what improvements were made and what could be done even better Long began an International Management Apprentice Program in October 2013 which involved the ... View the full answer