Question: Based on the case study from Zoom Video Communication: Eric Yuan's Leadership During Covid 19. A) How Zoom's decisions are promises for the future? B)

Based on the case study from Zoom Video Communication: Eric Yuan's Leadership During Covid 19.

A) How Zoom's decisions are promises for the future? B) How do they organize to solve the issues? C) How and to what extent does Zoom use abductive methods to develop the application (see Dunne and Dougherty.)

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