Based on the four IT classes (infrastructure, transactional, informational, and strategic), where would you place the below prompt and why?

A healthcare system is looking to find some savings in its budget and realized there are savings if they can cut down the use of paper. For example, their administrative staff spends far too much time scanning registration documents into their EHR system and/or finding lost documents that may ultimately need to be reproduced, leading to delays in patient care. Patients also get extremely frustrated when they are asked to fill out forms again. Will an Enterprise Content Management (ECM) solve the problem?