Based on this week's reading, K&N Management Case Study - Category 5 Workforce Focus, identify one Opportunity for Improvement (OFI) and develop four to five sentences that describe the OFI using the following guidelines:

Sentence #1. Describe the issue, problem, or gap in their approach to addressing the assessment item.

Sentence #2. Describe why the organization should care - the "so what" (implications) and the expected benefits of improving.

Sentences 3-5. Identify resources and inspiring examples that will help the organization understand how the issue might be addressed