Be sure to put your chosen answer the space provided. You also need to justify your answer in the box provided by restating definitions or providing evidence of the answer. Each question is worth 1 point. for the correct answer and for the justification.

1. _____The products or services of HRM include all of the following EXCEPT:

A) organizational restructuring

B) job design

C) personnel planning

D) evaluating

E) manufacturing

2. _____Which act prohibits job discrimination on the basis of race, sex, color, religion, or national origin?

A) Civil Rights Act of 1964

B) Americans with Disabilities Act of 1990

C) Fair Labor Standards Act

D) National Labor Relations Act

E) Employee Retirement Income Security Act

3._____ ______ is measured by, the level of employee satisfaction regarding working conditions, recognition and encouragement for good work, opportunities to perform well, and commitment to quality.

A) Validity

B) 360 degree feedback

C) Meta-analysis

D) Engagement

E) Social responsibility

4._____ If a company is able to offer a higher quality product at a lower price than its competition because of a well designed employee selection process and incentive system, their

A) competitive advantage will decrease

B) customer value will increase

C) corporate sustainability will decrease

D) vulnerability to lawsuits will increase

E) financial performance will decrease

5._____ The value chain analysis can be used to:

A) refocus the organization on its core competencies and the requirements of the customer base.

B) focus on understanding customer needs and expectations.

C) describe the extent to which a business has a competitive advantage.

D) formulate strategies that place it in a favorable position relative to other companies in the industry.

E) understand customer needs and expectations.

6._____ Graphology was not found to be a(n) _____ method to predict future employee _______,

A) valid, demographics

B) valid, success

C) formal, success

D) technological, flexibility

E) formal, demographics

7._____ The following is not a characteristic of a HPWP:

A) Large number of highly qualified applicants for each strategic position

B) Extensive training and development of new employees

C) Low differential in pay between high and low performers

D) Low percentage of employees covered by union contract

E) Above market compensation for key positions

8._____ If an organization identifies a function that is not a core competency, they may consider _____.

A) increasing funding to that function

B) hiring more employees to increase the efficiency of the function

C) increasing the compensation for the employees in that function

D) outsourcing that function to an outside company that specializes in that function

E) dedicating more managerial talent to that function

9._____ HRM is concerned with ensuring that ___________.

A) employees are happy and pampered and offered benefits above market

B) employees that are engaged and productive are retained

C) employees are given extra benefits if they are in a particular demographic group

D) technology is used in a minimal way when it comes to managing employee performance

E) increases in employee compensation is based strictly on seniority

10.______ Research has shown that there is_____ between HR metrics and business success metrics such as productivity, customer satisfaction and sales.

A) a quantifiable connection

B) not a connection

C) a temporary connection

D) not a permanent linkage

E) only a negative relationship

11._____ The successful placement of employees within international assignments is important to the success of a transnational organization. Studies have shown that difficulty adjusting to a different ______ is the number one reason for the failure of international assignments.

A) level of collectivism

B) level of compensation

C) set of laws

D) currency

E) culture

12.______ The organization gives up a major amount of control over processes when using contract manufacturers. A concern with this approach is:

A) variation in advertising content

B) lack of ability to relieve excess capacity

C) irresponsible use of brand names and trademarks

D) product quality concerns

E) the difficulty of finding reliable distributors

13.______ A(n) __________ allows an organization to make direct investment very gradually while sharing its risk with a knowledgeable, experienced other party while maintaining independence.

A) Joint venture

B) Alliance/partnership

C) Management contract

D) Contract manufacturing

E) Foreign direct investment

14. In __________ industries, a firms competitive position in one country is significantly affected by its position in other countries.

A) Local

B) Decentralized

C) Centralized

D) Global

E) Multilocal

15._____ The UNCTAD index is based on a composite of ratios including:

A) Foreign assets, sales, and debt.

B) Domestic sales, employment and profit.

C) Foreign assets, employment, and profit.

D) Foreign assets, sales, and employment.

E) Domestic assets, employment and sales.

16._____ A company that exports, as a means to sell its products in foreign markets will

A) Have a direct investment in a foreign market.

B) Increase sales volume allowing for better management of the costs associated with research and development

C) Avoid the high cost of transportation fees and tariffs and maintain a competitive advantage.

D) Enable individuals to take advantage of existing advertising and training to ensure success.

E) Maintain exclusivity with one other company to distribute product and control their brand in the foreign country.

17.______ Hofstedes work on culture and its impact on managing HR within an international environment was conducted in the 1960s and 70s. It is interesting that

A) the results of his work have been replicated, confirming the validity of his findings, and recent studies have expanded on his original theory.

B) while his work is often cited, it was impossible to replicate his findings in subsequent studies.

C) the results of his study can only be applied within the electronics industry and have no relevance outside of that industry.

D) the definition of culture when used in reference to a society is in many ways very different from the definition when used to describe the environment within a company.

E) the study found vast differences between the culture of the society and the culture of the local companies that operated in that society.

18.______ A(n) __________ is formed when companies agree to partner with one another, but do not set up a separate entity.

A) Joint venture

B) Merger

C) Strategic alliance

D) Sole ownership

E) Task force

19._____ Individuals who are residents of the organizations home country who are sent offshore on assignment are called __________.

A) third-country nationals

B) host country nationals

C) parent country nationals

D) parent host nationals

E) third-host nationals