Question: Before attempting the exercise, click here to watch a short video. How does Celebrity Cruises collect data about the customer experience? A . with a

Before attempting the exercise, click here to watch a short video.
How does Celebrity Cruises collect data about the customer experience?
A. with a personal interview as the customer is leaving the ship.
B. with an email survey within a few hours after returning to port.
C. with a personal interview on the last day of the cruise.
D. with a phone interview after the customer has returned home.
E. with a postcard sent to the customer's home.
Before attempting the exercise, click here to watch a short video.

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