Question: Before attempting the exercise, click here to watch a short video. Gemba walks at Alaska Airlines are called A . customer imitation walks. B .

Before attempting the exercise, click here to watch a short video.
Gemba walks at Alaska Airlines are called
A. customer imitation walks.
B. management reviews.
C. employee empowerment.
D. waste walks.
E. observation walks.
Before attempting the exercise, click here to watch a short video.

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