\begin{tabular}{l} Key Term \\ 13. Triple bottom line \\ 14. Value chain \\ 15. Just-In-time management \\ 16. Enterprise resource pianning \\ 17. Total quality management \\ \hline \end{tabular} a. A cost management system in which a company produces peoducts just in sme to satisfy needs. b. A phloegohy designed to integrate al organizational areas in order to provide customers with supenor products and services, while meeting organizational goals throughout the value chain. c. Sofwere syatem that can integrale at of a companys functions, deparments, and data into a single system. a. Evaluasing a company's performance by its economic (protes), social (peoplo), and environental (planet) impact. e. Includes al activites that add value to a company's products and services