Below is the gist of an article from Business Week. After reading it, (a) identify the broad problem area, (b) define the problem, and (c) explain how you would proceed further. (about a; 2 lines, b; 1 statement, c; 3 statements)

While Chrysler’s minivans, pickups, and sports utilities take a big share of the truck market, its cars trail behind those of GM, Ford, Honda, and Toyota. Quality problems include, among other things, water leaks and defective parts.

Answer rating: 100% (QA)

a The broad problem in this case is that the Chrysler cars are lagg... View the full answer