Bonus Opp MR

$1.$ complete by April $12$

$2.$ groups must be $3$ or less $($you can do it alone

$3.$ each group members portion must be clearly expressed

$4.$ you must be prepared to present in class

$5.$ no late submissions will be accepted.

$6.$ worth $10$ bonus points

Mystery Shopper Assignment

Jensen Advertising Agency has determined that based on preliminary research and extensive discussions with the client, the new advertising campaign for $\_\_\_\_\_\_$ will focus on their stellar customer service. The research department $($your team$)$ has been asked to $$mystery shop$$ the local store$/$restaurant to determine exactly how good their customer service is$.$

Your assignment is to create a mystery shopper questionnaire, conduct the shop, and prepare a presentation of your findings.