Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 284 shipments have been turned in. They show the following over the past 8 weeks:

Week	No. of Shipments	No. of Shipments with Defects	Reason for Defective Shipment
			Incorrect Bill of Lading	Incorrect Truckload	Damaged Product	Trucks Late
1	21	8	3	2	0	3
2	31	11	5	1	4	1
3	30	11	5	2	1	3
4	39	13	5	1	2	5
5	36	13	5	3	1	4
6	40	14	6	3	0	5
7	43	15	6	4	1	4
8	44	16	8	2	2	4

This exercise contains only part c.

c) Choose the correct Pareto chart for the type of defects that have occurred.

A. B. c. D. Number of defects Number of defects Number of defects Number of defects \begin{tabular}{|l|} \hline A: Trucks late \\ B: Incorrect bill of lading \\ C: Damaged product \\ D: Incorrect truckload \\ \hline \end{tabular}