Question: Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak,
Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed
that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete
on arrival at customers' stores. The forms for the first shipments have been turned in They show the following over the past weeks:
This exercise contains only part c
c Choose the correct Pareto chart for the type of defects that have occurred.
A
Nimhan af dafnatn
B
Nmhan af Nafnatn
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