Question: Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak,

Boston Electric Generators has been getting manyBoston Electric Generators has been getting many

Boston Electric Generators has been getting manyBoston Electric Generators has been getting many

Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 289 shipments have been turned in. They show the following over the past 8 weeks: Week 1 2 3 4 5 6 0 0 0 WN No. of Reason for Defective Shipment Shipments Incorrect No. of with Bill of Incorrect Damaged Trucks Shipments Defects Lading Truckload Product Late 23 10 4 2 0 4 31 11 5 1 4 1 30 11 5 2 1 3 39 13 5 1 2 5 35 12 5 2 1 4 42 14 6 3 0 5 43 15 6 4 1 4 46 17 8 2 2 5 7 8 a) Choose the correct scatter diagram below using total number of shipments and number of defective shipments. O A. B. C. D. 20- O o o Oo o 10- 10- 10- O TIT TIT TIT 20 26 32 38 44 50 Shipments 20 26 32 38 44 50 Shipments 20 26 32 38 44 50 Shipments 20 26 32 38 44 50 Shipments o o Defective Shipments 10- O a strong negative 0 Defective Shipments 10- o a strong positive OHIT 0+ TT 20 26 32 38 44 50 Shipments 38 44 50 ments 20 26 S no The scatter diagram shows relationship between the variables

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!