Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 285 shipments have been turned in. They show the following over the past 8 weeks:

			Reason 1	Reason 2	Reason 3	Reason 4
Week	No. of Shipments	No. of Shipments with Defects	Incorrect Bill of Lading	Incorrect Truckload	Damaged Product	Trucks Late
1	21	8	2	0	3	3
2	31	11	1	4	1	5
3	32	12	2	0	4	6
4	38	13	1	2	5	5
5	35	12	2	1	4	5
6	42	14	3	0	5	6
7	41	14	4	0	4	6
8	44	16	2	2	4	8

Draw the Pareto Chart then answer this question:

Which of the reasons for defects would go first in your Pareto Chart?

Group of answer choices

Trucks Late

Incorrect Truckload

Damaged Product

Incorrect Bill of Lading