Building TRUST and COMMITMENT on a Team

Background: MobileSurety, a global technology company, is working on a critical project to develop a groundbreaking product. The project team comprises individuals from various cultural backgrounds, departments, and with diverse skills and expertise. While the team has great potential, issues related to trust and commitment have emerged, posing a significant challenge to the project's success.

The Challenge: The project team faces several challenges related to trust and commitment:

Cultural Differences: Team members come from different countries and have diverse cultural norms, communication styles, and work approaches. This diversity has resulted in misunderstandings and miscommunication among team members.

Lack of Clarity: The project's scope and goals are complex, and team members struggle to understand their individual roles and responsibilities. This lack of clarity leads to frustration and confusion.

Uneven Contribution: Some team members are more proactive and committed than others. This imbalance in contribution creates resentment and impedes collaboration.

Communication Breakdown: Team meetings often lack open and honest communication. Team members are hesitant to voice their concerns or share their perspectives, fearing conflict or judgment.