# Business Communication $-$ The Writer Process in the Digital Era

## Definition of Communication

According to the text, communication can be defined as the transmission of $\_\_\_\_\_\_\_\_$ from one individual or group to another.

$-$ information and meaning

$-$ verbal messages

$-$ sounds

$-$ verbal and nonverbal messages

## The Process of Communication

The process of communication begins when $\_\_\_\_\_\_\_\_.$

$-$ a message is put into words

$-$ the sender has an idea

$-$ a message is sent over a communication channel to the receiver

$-$ the receiver decodes the message

## Communication Barriers

Phrases such as probably, usually, often, soon, and right away can contribute to the communication barrier known as $\_\_\_\_\_\_\_\_.$

$-$ noise

$-$ bypassing

$-$ lack of language skill

$-$ frame of reference

## Encoding and Decoding

Encoding involves translating a message from its symbol form into meaning.

$-$ True

$-$ False

As the communication barrier known as bypassing reveals, meanings are contained in people rather than in words.

$-$ True

$-$ False

## The Writing Process in Business Messages

In what phase of the writing process should you spend the most time?

$-$ Writing

$-$ Revising

$-$ Brainstorming

$-$ Prewriting

The first phase of the writing process involves writing a rough draft of your message.

$-$ True

$-$ False