Business Process Management (BPM) is an approach to analysing and optimising business processes. While the approach is
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Business Process Management (BPM) is an approach to analysing and optimising business processes. While the approach is criticised for its inability to deal with uncertainty and continuous and significant change, it remains widely adopted by many organisations. With your understanding of BPM, respond to the following questions.
- Explain the BPM lifecycle
- Why do organisations redesign business processes?
- How do we measure process performance? Explain with examples.
- Explain two approaches to business process improvement (BPI).
Related Book For
Principles of Information Systems
ISBN: 978-0324665284
9th edition
Authors: Ralph M. Stair, George W. Reynolds
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