c$.$ performance perspectives

d$.$ strategy maps

$3.$ In the context of performance perspectives, performance in the perspective focuses on operational efficiencies.

a$.$ financial

b$.$ customer

c$.$ learning and growth

d$.$ internal processes

$4.$ In the context of the objectives of performance perspectives, performance in the perspective focuses on traditional accounting measures.

a$.$ customer

b$.$ internal processes

c$.$ financial

d$.$ learning and growth

$5.$ A defines the purpose of an action taken within a company.

a$.$ strategic objective

h$.$ stratenic initiative

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