can someone answer this? i'll post the pictures separately. i'll just put a number on them.

8.

2011 2012 2013 2010 Total 2009 561,800 70,000 68.000 699,800 587,566 505,508 70,000 68,000 733,508 581,007 2,364,978 0 Benefits 500,000 530,000 Increased soles 70,000 70,000 Reduction in complaint coll 68,000 68,000 Reduced intory costs Total Benefits 638,000 668,000 Present Value Total Benefits 601,887 594,518 Development Costs 2 Servers @ $125,000 250,000 Printer 100.000 0 Software licenses 34,825 Server sowote 10,945 0 Development lobo 1,236,525 0 Total Development Costs 1,632,295 0 Operational Costs Hardware 50,000 50.000 Software 20,000 20.000 Operational lobo 115,000 119,000 Total Operational Costs 185,000 189,600 Total Costs 1,632,295 185,000 189,600 Present Value Total Costs 1,632,295 174,528 168,743 NPV PV Total Benefits - PV Total Costs Customer service vokes are bound can reduced cont of handing komment compiled phone call An important yet interieke bere will be the abiliy to diler sevices that on compellon omonly che FIGURE 1-11 Cost Benefit Analysis - Present Value Method 50.000 20.000 124,384 194,384 194,384 163,209 50,000 20.000 129,359 199,359 199,359 157,911 > 2,296,886 68,292 CONCEPTS IN ACTION 1-D RETURN ON INVESTMENT Many companies are undergoing the return on investment can be a challenge. Some server virtualization. This is the concept of putting multi companies have lost money on server virtualization, ple" virtual servers onto one physical device. The pay whilo most would say that they have gained a positive offs con be significant: fewer servers, less electricily, less return on investment but have not really quantified the generoled heat, less air conditioning, less infrastructure results. and administration costs, increased flexibility, less physical presence that is smaller server rooms), foster mainte QUESTIONS: nance of servers, and more. There are costs, of course, 1. How might a company really determine the return on such as licensing the virtualization software, labor costs invalinent for server.virtualization in esioblishing the virtual servers onto a physical device 2. Is this a project that a systems analyst might be involved fabor costs in updating tables, and access. Bul determining in? Why or why not