Question: Can you explain or analyze the current situation at ECG that contributes to losing market-share and can you possible describe the best practices that companies

Can you explain or analyze the current situation at ECG that contributes to losing market-share and can you possible describe the best practices that companies currently employ in the distribution wholesale industry. ECG is losing revenue to new competition in the metropolitan area of 6 million people. Pls cite the sources or authors as I need to do more research on this issue.

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