Question: Capacity management emphasizes ______. Multiple choice question. efforts to influence consumer demand, since services are both inseparable and perishable determination of the most loyal customers

Capacity management emphasizes ______. Multiple choice question. efforts to influence consumer demand, since services are both inseparable and perishable determination of the most loyal customers for a service offering, and the factors critical to them the actual procedures, mechanisms, and flow of activities by which the service is created and delivered a focus on employees' attitudes, skills, and commitment needed to meet customer expectations

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