Capacity planning for service industries involves - check all that apply: Does not differ from production considerations Forecasting is important to predict consumer behaviour Need to keep track of: amount of customers when they need service how long it takes to serve service interruptions - holiday or bad weather Question 4 (2 points) Listen Capacity planning for production involves - check all that apply: Deciding on the volume of goods to produce through forecasting Review processes regularly to ensure that capacity meets consumer needs Reviewing processes also ensures that the facility is not producing too much or too little Reviewing the quality control process, to create quality products MacBook Pro