Case (10 marks) In 2009, The Globe and Mail reported a story that put Canada's reputation as one which embraces diversity into question. A research network created 6,000 mock rsums and sent them to a wide range of vacant positions in the Greater Toronto Area. The findings of this study showed that, across the board, rsums with English names such as Greg Johnson and Mike Smith were 40% more likely to receive callbacks than resumes with the same education and job experience with names such as Maya Kumar and Fatima Sheikh. For the study, each of the 6,000 rsums sent out listed a bachelor's degree and four to six years of work experience. They were tailored to job requirements and sent to 2,000 online job postings from employers across 20 occupational categories, including administrative, financial, marketing, programming and retail. "When sorting through rsums, employers are making split-second decisions based on subconscious stereotypes that they may not even be aware of" said Philip Oreopoulos, a University of British Columbia economist, and author of the study. Without an interview, Prof. Oreopoulos suggested, there is no chance for those with foreign-sounding names to show employers that their English is fluent and their social etiquette appropriate. social etiquette appropriate. Prof. Oreopoulos acknowledges that ambiguity is part of any hiring process. Being aware of prejudices, however, will help employers screen for the right attributes. Question 17 (5 points) 1. Given the results of this study, what can employers do to correct these tendencies to favour native, Caucasian candidates? (5 marks) I N