Question: CASE QUESTIONS: Case Tool for Assessment of Program Outcomes Using the facts of the case, as well as theories and best practices that you have

CASE QUESTIONS: Case Tool for Assessment of Program Outcomes

  1. Using the facts of the case, as well as theories and best practices that you have learned in the PROC 5820, Operations Management course, prepare a short description as to what you intend to do to address each of the 5 goals above.

  1. Explain how you would identify and use measures of effectiveness (identify appropriate metrics) to assess progress in resolving these issues.

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