Case Study: $1$

$10$ Marks

Hypothesis: A newly recruited bank manager wants to understand the family$/$household account opening feature available in the bank software. Following are the steps:

On Bank software $,$ click on the family$/$household account button.

On the detail page $-$ enter the household information such family members count, relationship, total estimated income of all family members.

Click on the Add Family company detail button if any of the family members has a company account.

Click on proceed to the next step and that should all open $1$ savings account each for all family members.

Example $-$ if a family has a Primary person and spouse, it will open two accounts.

Open each savings account and update the personal information such as data of birth, SIN, anniversary dates etc, upload photos and add financial information such as savings amount.

Click on proceed to the next step and add business information $-$ registration number, occupation and business income.

Step $6$ should be skipped if the answer to family members has a company $=$ No$.$

Click on Final to generate KYC documents.

KYC documents can be exported in $.$pdf$,.$csv & $.$xls format.

You can click the 'Save & Exit' button for logging out or 'Save & Return' button to return to the home page.

Question: As a business admin, use flow chart tools to guide the above steps.

Case Study: $2$

$5$ Marks

Hypothesis: College ABC wants to implement a college management software to centralize their following keys operations, student record management and related transactions:

Admissions $-$ to manage new international as well as Domestic admission applications.

Program Registration $-$ for admitted students. For all offered programs. Group allocation.

Fee Management $-$ Semester wise fees payment and status. Payment modes $-$ Online only through Debit, Credit Card, or online banking. Fees receipt generation.

Semester Management $-$ to manage registered courses, attendance, class schedules.

Student Profile $-$ Personal Information such as current address, date of birth, nationality etc.

Assessment portal $-$ course$-$wise marks, online transcripts, Group assignment students list.

Instructor portal $-$ Semester and courses assignment, schedule assignment.

Question: As a service provider company, prepare a functional decomposition for a proposal.

Case Study: $3$

$5$ Marks

Hypothesis: Ontario Government is seeking inputs from business administrators to propose the measles roll$-$out plan for

Stakeholders: Medical practitioners, suppliers, manufactures.

Key processes:

Medical check$-$ups.

Covid testing.

Age group$-$wise vaccination.

Vaccination import$-$export

Vaccination logistics

Chemicals

R&D

Question: Perform SIPOC analysis

Case Study: $1$

$10$ Marks

Hypothesis: A newly recruited bank manager wants to understand the family$/$household account opening feature available in the bank software. Following are the steps:

On Bank software $,$ click on the family$/$household account button.

On the detail page $-$ enter the household information such family members count, relationship, total estimated income of all family members.

Click on the Add Family company detail button if any of the family members has a company account.

Click on proceed to the next step and that should all open $1$ savings account each for all family members.

Example $-$ if a family has a Primary person and spouse, it will open two accounts.

Open each savings account and update the personal information such as data of birth, SIN, anniversary dates etc, upload photos and add financial information such as savings amount.

Click on proceed to the next step and add business information $-$ registration number, occupation and business income.

Step $6$ should be skipped if the answer to family members has a company $=$ No$.$

Click on Final to generate KYC documents.

KYC documents can be exported in $.$pdf$,.$csv & $.$xls format.

You can click the 'Save & Exit' button for logging out or 'Save & Return' button to return to the home page.

Question: As a business admin, use flow chart tools to guide the above steps.

Case Study: $2$

$5$ Marks

Hypothesis: College ABC wants to implement a college management software to centralize their following keys operations, student record management and related transactions:

Admissions $-$ to manage new international as well as Domestic admission applications.

Program Registration $-$ for admitted students. For all offered programs. Group allocation.

Fee Management $-$ Semester wise fees payment and status. Payment modes $-$ Online only through Debit, Credit Card, or online banking. Fees receipt generation.

Semester Management $-$ to manage registered courses, attendance, class schedules.

Student Profile $-$ Personal Information such as current address, date of birth, nationality etc.

Assessment portal $-$ course$-$wise marks, online transcripts, Group assignment students list.

Instructor portal $-$ Semester and courses assignment, schedule